Privacy Policy

Effective Date: 08/10/2023

Zebra Transportation LLC (“Zebra Transportation,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with us:

Personal Information: This includes your name, contact information, billing details, and other information you provide to us when using our services.

Vehicle Information: Information related to the vehicles you are transporting, including make, model, and vehicle identification numbers (VIN).

Communication Data: Information you provide when you communicate with us through emails, phone calls, or other forms of communication.

Usage Data: Data related to your interaction with our website, including IP addresses, browser type, and browsing activity.

Payment Information: We may collect payment details when you make payments for our services.

How We Use Your Information

We use your information for various purposes, including:

Service Delivery: To provide transportation services and fulfill our contractual obligations to you.

Customer Support: To respond to your inquiries, requests, and provide customer support.

Communication: To communicate with you about your orders, updates, and other service-related matters.

Improvement: To improve our services, website, and user experience.

Marketing: With your consent, we may send you promotional materials and updates about our services.

Information Sharing

We may share your information with the following parties:

Carriers: We may share necessary information with the transportation carriers involved in the transportation of your vehicle.

Service Providers: We may engage third-party service providers to assist us in various aspects of our operations, such as payment processing and website hosting.

Legal Compliance: We may disclose your information as required by law, legal process, or to protect our rights and interests.

Data Security:

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Your Choices:

You can call and update certain personal information on your account settings with our staff.

You can opt out of receiving marketing communications by following the instructions in the communications or contacting us.

You may have rights to access, correct, delete, or restrict the use of your personal information. Please contact us for assistance with these requests.

Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we may have collected information from a minor, please contact us.

Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes through our website or other means. Please review the Privacy Policy periodically.

Contact Us:

If you have questions about this Privacy Policy, our practices, or wish to exercise your rights, please contact us at:

Zebra Transportation LLC

Attn: Privacy Officer

Address: 7701 N Lamar Blvd, Suite 402,

Austin, Texas, 78752, USA

Email: info@zebratransportation.com

Phone: (888) 704.0607